Terms & Conditions

Terms and Conditions for Van Vibe

Last updated: May 16, 2025

1. Introduction. Welcome to Van Vibe (“we”, “us”, “our”). By downloading, installing, accessing, or using our mobile application (“App”), you agree to these Terms and Conditions (“Terms”). If you do not agree, you must not use the App.

2. Eligibility. You must be at least 13 years old (or the minimum age in your jurisdiction) to use the App. By agreeing to these Terms, you represent and warrant that you meet this requirement.

3. License Grant. Subject to your compliance with these Terms and applicable store policies, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App for personal, non-commercial purposes on compatible devices.

4. App Store and Google Play Compliance.

You acknowledge that these Terms are between you and Van Vibe and not with Apple Inc. or Google LLC. Apple and Google are not responsible for the App or its content. 
You agree that Apple’s and Google’s respective policies govern your use of the App through their stores, including any in‑App purchases.

5. User Accounts and Registration. To access certain features, you may create an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

5.1. Free Account Storage Limit. Free accounts are limited to a maximum of 3 GB of total storage for User Content. If you reach this limit, you will need to delete existing content or upgrade to a paid plan to store additional data.

6. User Content. You are solely responsible for all content you submit via the App (“User Content”). By submitting User Content, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, and display it in connection with app operations.

7. Prohibited Conduct. You agree not to:

Violate any law or third-party rights.
Harass, abuse, or harm others.
Upload viruses, malware, or harmful code.
Reverse engineer, decompile, or modify the App.
Use the App to send unsolicited communications or spam.
Post inappropriate content, including hate speech, harassment, sexually explicit material, graphic violence, or any other content we deem offensive; such content is strictly prohibited and will be removed at our discretion.

8. Intellectual Property. Intellectual Property** All rights, title, and interest in and to the App, including all content, graphics, and trademarks, are owned by Van Vibe or our licensors. These Terms do not grant you any rights to our intellectual property beyond the license in Section 3.

9. In-App Purchases and Subscriptions. Certain features may require payment. All in-App purchases and subscriptions are processed through the App Store or Google Play. Refunds, billing, and subscription management are subject to their respective store policies.

10. Third-Party Services. The App may include integrations with third-party services (e.g., analytics, advertising, payment processors). Your use of those services is governed by their respective terms and privacy policies.

11. Push Notifications. With your permission, we may send you push notifications. You can disable notifications in your device settings; disabling critical alerts may limit app functionality.

12. Warranty Disclaimer. The App is provided “as is” and “as available” without warranties of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability. To the maximum extent permitted by law, Van Vibe and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising out of your use of the App, even if advised of the possibility of such damages.

14. Indemnification. You agree to indemnify and hold Van Vibe, its officers, directors, employees, and agents harmless from claims, damages, losses, liabilities, costs, and expenses arising out of your use of the App or violation of these Terms.

15. Termination. We may suspend or terminate your access if you breach these Terms or for any reason. Upon termination, the license granted in Section 3 will end, and you must cease all use of the App.

16. Governing Law and Dispute Resolution. These Terms are governed by the laws of England and Wales without regard to conflict of law principles. You agree to exclusive jurisdiction of the courts located in London for any disputes.

17. Changes to These Terms. We may update these Terms at any time. Material changes will be communicated via in-App notice or email before they take effect. Continued use after changes indicates acceptance.

18. Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force.

19. Contact Information For questions or concerns regarding these Terms, please contact us at:

Email: info@vanvibe.co.uk

Privacy Policy for Van Vibe

Last updated: May 16, 2025

Introduction Van Vibe (“we”, “us”, “our”) operates the Van Vibe mobile application (“App”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our App, in accordance with the requirements of Apple’s App Store and Google’s Play Store.
Information We Collect 2.1. Personal Information You Provide
• Account Information: When you create an account, we may collect your name, email address, phone number, and profile photo.
• User Content: Any content you submit (e.g., comments, photos, messages) within the App.
2.2. Automatically Collected Information
• Device Information: Device model, operating system version, unique device identifiers (e.g., IDFA, GAID), and mobile network information.
• Usage Data: App usage statistics, feature interactions, session length, crash reports, and performance logs.
• Location Data (Optional): With your permission, we collect precise or approximate location data to enable location-based features.
2.3. Third Party Data
• Analytics: We use analytics providers (e.g., Firebase, Google Analytics for Firebase) to collect and process usage data.
• Advertising Partners: We may integrate with advertising networks (e.g., AdMob) that collect device identifiers for ad personalisation.
How We Use Your Information
• Provide & Improve Services: To operate, maintain, and enhance the App’s features.
• Personalisation: To personalise content and recommendations.
• Communication: To send you updates, marketing communications (with your consent), and respond to support inquiries.
• Analytics & Diagnostics: To understand usage trends and fix issues.
• Legal Compliance: To comply with applicable laws, regulations, and enforce our terms.
Sharing Your Information We do not sell your personal information. We may share data in the following circumstances:
• Service Providers: With vendors who perform services on our behalf (e.g., hosting, analytics, customer support).
• Legal Requirements: To comply with legal obligations or respond to lawful requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice.
• User Consent: With your explicit consent.
Data Retention We retain personal information only as long as necessary to provide services or comply with legal obligations. Usage logs may be retained for up to 2 years for analytics purposes.
Your Privacy Rights Depending on your jurisdiction, you may have rights to:
• Access & Correction: Access, update, or delete your personal data.
• Data Portability: Request a copy of your data in a machine-readable format.
• Restrict Processing: Opt out of certain processing activities (e.g., marketing, profiling).
• Withdraw Consent: Revoke any consent you have given.
To exercise these rights, contact us at privacy@vanvibe.app.
Children’s Privacy Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us for deletion.
Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security measure is completely secure. We cannot guarantee absolute security of your data.
International Transfers Your data may be processed and stored in servers located outside your country. We ensure appropriate safeguards are in place (e.g., standard contractual clauses) to protect your information.
Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via in App notifications or email and update the “Last updated” date.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
• Email: info@vanvibe.app
By using the App, you agree to the terms of this Privacy Policy.